Terms of Service

Last updated: December 5, 2025

1. Agreement to Terms

By accessing or using ChatPico ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you do not have permission to access the Service.

2. Description of Service

ChatPico is a lightweight chat widget service that allows website owners to communicate with their visitors through Telegram. The Service includes:

• A JavaScript widget that can be embedded on websites
• Integration with Telegram for message delivery
• A dashboard for managing widgets and settings

3. User Accounts

To use ChatPico, you must:

• Have a valid Telegram account
• Provide accurate information during registration
• Be responsible for maintaining the security of your account
• Not share your account credentials with others

4. Acceptable Use

You agree not to use the Service to:

• Send spam, unsolicited messages, or illegal content
• Harass, abuse, or harm others
• Violate any applicable laws or regulations
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to the Service

5. Payment and Billing

ChatPico offers paid subscription plans:

• Payments are processed securely through Paddle
• Subscriptions are billed monthly
• Prices are displayed in USD and may vary by region
• You can cancel your subscription at any time

6. Refund Policy

We offer a 14-day money-back guarantee:

• Request a refund within 14 days of your first payment
• Refunds are processed within 5-10 business days
• Contact support@chatpico.com to request a refund

7. Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance or updates.

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by ChatPico and is protected by international copyright, trademark, and other intellectual property laws.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Limitation of Liability

ChatPico shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service.

12. Contact Us

If you have any questions about these Terms, please contact us at support@chatpico.com.